Accessibility Statement

Last updated: [Month] 2026

Alpha Health Services is committed to ensuring that our website is accessible to everyone, including individuals with disabilities. As a Pennsylvania ODP-enrolled provider supporting adults with intellectual and developmental disabilities, accessibility is not just a standard we meet — it is a core part of who we are and how we work.

Our commitment

We aim to design and maintain a website that is inclusive, easy to use, and accessible to the widest possible audience — regardless of ability, technology, or how someone chooses to browse. We are actively working to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C).


These guidelines help make web content more accessible to people with a wide range of disabilities, including visual, auditory, cognitive, motor, and speech impairments.

What we are doing

To support accessibility across our site, we work to ensure:

  • Readable content — clear typography, adequate color contrast, and plain-language writing wherever possible
  • Keyboard navigation — the site can be used without a mouse, using standard keyboard controls
  • Screen reader compatibility — meaningful page structure, descriptive headings, and alt text for images
  • Consistent layout and navigation — predictable page structures across the site so users know what to expect
  • Responsive design — the site works on desktop, tablet, and mobile devices
  • Accessible forms — clearly labeled fields, helpful error messages, and support for assistive technologies

We continue to test and improve these areas as part of our ongoing commitment to inclusion.

Ongoing improvements

Accessibility is a continuous effort, not a one-time task. We regularly review our website content, design, and functionality to identify and address barriers as they arise. If you encounter a page or feature that presents an accessibility challenge, we want to hear about it — your feedback helps us do better.

Third-party content

Some content on our website may be hosted or provided by third parties (for example, embedded maps, job listings from Apploi, or downloadable documents). While we work to ensure our own content meets accessibility standards, we may have limited control over third-party accessibility. We encourage third-party providers to meet WCAG standards and continue to monitor these integrations.

Contact us

If you experience any difficulty accessing content on our website, or if you have suggestions for how we can improve, please reach out. We welcome your feedback and are committed to responding promptly.

Alpha Health Services

When contacting us, please include:

  • The web page or feature where you encountered the issue
  • A brief description of the difficulty
  • The device, browser, and assistive technology (if any) you were using

We aim to respond to accessibility inquiries within two business days.

Formal complaints

If you believe your accessibility concerns have not been adequately addressed, you may contact us directly at info@myalphahealth.com or by phone at (+1) 267.361.6177 to escalate the matter. As a Pennsylvania ODP-enrolled provider, we are committed to full compliance with applicable accessibility laws and standards, including the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.